Dear Just Ask Judy:
“My staffing firm collects a large amount of data relating to job seekers and client companies. How can I best manage this information?” … Rachelle
Your question points out a problem that all search and staffing firm owners face: How to manage and make sense of the flood of data needed to have a successful search. I reached out to Ramsey Sweis, President of Akaba Technologies for some guidelines.
Ramsey explains that data management involves measuring various metrics related to a business's online presence, such as geographic data, demographic data, and website attribution. These metrics provide valuable insights into user behavior and help businesses optimize their websites. By understanding where users come from, how they navigate through a website, and what actions they take, businesses can tailor their strategies to attract and retain applicants and client companies.
Ramsey also mentions that a staffing firm owner needs executive summaries of data to ensure they stay updated with the latest information. These reports serve as a basis for discussion during client meetings, where the data is explained and used as a management tool, helping to drive business growth.
Mr. Sweis cited a key benefit of data management: Improvement of budget planning. Businesses can track the effectiveness of their marketing efforts by analyzing the cost per acquisition, cost per visit, and cost per conversion. By understanding these metrics, businesses can make informed decisions about their budget allocations.
He notes that data management allows businesses to track user actions on their websites. By monitoring actions such as downloads, ebook requests, consultations, and appointment bookings, businesses can measure the effectiveness of their website in converting visitors into potential clients. This data can be quantified in dollars and cents, enabling businesses to calculate their cost per conversion and overall cost per acquisition. These insights give businesses the necessary information to make strategic decisions and allocate resources effectively.
I appreciate Ramsey taking the time to discuss these issues with me. If you would like more information, you may contact Ramsey at firstname.lastname@example.org or visit his website at ramseysweis.com.
I hope this helps answer your question!